We aim for excellent customer satisfaction and do everything to ensure that shipping costs are as transparent and as easy to understand as possible.

As such, only a single postage charge will ever apply to any size basket. Even if we split your order into a number of different packages so that your items can get to you faster, you'll only be charged the amount that was originally quoted to you at the time you placed your order.

  • All 'In Stock' orders that are received by Phairs before 1pm GMT, placed online or ordered by telephone will be dispatched the same day.
  • Any orders received after 1pm GMT or during the weekend will be dispatched the following working day.
  • When you use our standard service 98% of orders will be delivered within 3-5 Working Days. 
  • When available and you pay for a next day service 98.5% is the current quoted success rate for this service from our providers.

We offer both a Next Day and Economy Delivery to both the United Kingdom and Ireland.


Please note: Due to the current coronavirus situation, we're no longer asking the recipient to sign for items delivered on or after Saturday 14 March 2020. The courier we choose will depend on your location. Couriers expected timeframes are endeavoured to be met but are not guaranteed delivery timeframes , therefore, do be advised couriers have made us aware in certain areas due to the pandemic delivery can take up to an additional 10 business days.